Frequently Asked Questions

You should call a water mitigation company as soon as you discover water damage in your property. Prompt action is essential to minimize damage. Many water mitigation companies offer 24/7 emergency services for immediate response.

  Not necessarily. If you are unsure about whether or not you need to file a claim, give us a call today and we would be more than happy to assist you.

  Water damage caused by sudden and accidental events, such as burst pipes or appliance leaks, is typically covered by homeowners' insurance policies. However, coverage may vary depending on the cause of the damage and the specific terms of your policy. It's important to review your policy and contact your insurance provider to understand your coverage.

The cost of our restoration services depends on the extent of the damage and the services required. We offer free estimates and will work closely with you and your insurance company (when necessary) to ensure that you receive the most comprehensive and cost-effective restoration services possible.

  Water mitigation is the process of reducing or preventing the damage caused by water in buildings, particularly after events like flooding, leaks, or burst pipes. It involves assessing the damage, removing water, drying affected areas, and restoring the property to its pre-damaged condition.

Water mitigation is important because water damage can lead to structural issues, and other health hazards if not addressed promptly and effectively. Mitigation helps minimize damage, prevent secondary issues, and restore the property as quickly as possible.

The water mitigation process typically involves several steps, including assessment of the damage, water extraction, drying of affected areas, cleanup and sanitization, and restoration of damaged materials. The specific steps may vary depending on the extent and nature of the water damage.

The duration of water mitigation depends on factors such as the extent of the damage, the type of materials affected, and the drying methods used. Small-scale water damage may be mitigated in a few days, while larger or more severe damage may take longer to address. 

  Yes, we do. We restore your home or business to its pre-loss condition with care and precision. Our goal is to ensure your satisfaction and a seamless restoration process. 

We utilize hydroxyl technology, a more effective and safer alternative to ozone treatments. Unlike ozone, hydroxyl treatments allow you to stay in your home during and after the process, with no risk of damage to sensitive materials. This innovative technology neutralizes odors at their source, tackling everything from pet smells to smoke, without causing any disruption to your daily routine. It’s powerful yet gentle, leaving your home with fresher, cleaner air.

 Hydroxyl technology uses hydroxyl radicals (OH) to neutralize odors and pollutants in the air. It’s a safe and effective process that breaks down odor molecules at their source without causing harm to sensitive materials. Unlike ozone, hydroxyl treatments can be done while you stay in your home, with no risk of damage to your belongings. This technology is ideal for eliminating odors like smoke, pet smells, and other tough-to-remove odors, leaving your home with cleaner, fresher air.